FAQ
The most frequently asked questions from our clients
Q
Are you insured?
A
Yes, J&S carries a full comprehensive policy. A copy can be made available upon request.
Q
How long before you start our project?
A
J&S requires a signed contract with a 50% deposit. Once we receive those items, we will establish a start date. However, we do work outdoors which requires us to work around any inclement weather that may happen. Our office keeps in contact with you to let you know of any unforeseen changes!
Q
How do I care for my new planting?
A
J&S provides watering, fertilization, and plant care instruction available for free on our website located under our Contact tab.
Q
What is your plant guarantee policy?
A
We warranty our plants and the information on our policy can be found on the Plant Warranty page.
Q
How do I care for my pavers?
A
J&S recommends keeping the surface clean and free debris (such as leaves and like items), wash or power wash on low pressure to remove settled pollens, dirt, etc. Please contact the office if you are in need of power washing.